Dear Respondent,
Please note that the information being collected shall not be used against you in any way as it is purely meant for the purposes of improving customer centered services in the University. Kindly provide information as accurately as possible to help us make the necessary radical changes for the growth of the University.
The data will be stored securely and accessed only by authorized personnel. By filling in your responses, you acknowledge and consent to the use of your personal data for the purpose described above.
How would you rate the following university departments/services in a scale of 1 to 5 where
(5) = Strongly agree, (4) = Agree, (3) = Neutral, (2) = Disagree, (1) = strongly disagree: Tick where appropriate
A. VIRTUAL CAMPUS
B. QUALITY OF SERVICE DELIVERY, GENERAL ADMINISTRATION AND MANAGEMENT
C. ADMINISTRATION
I) HOUSE KEEPING
D. CORPORATE AFFAIRS DEPARTMENT
